Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Billing Information: Payment details processed securely through our payment providers
• Content Data: Website information, content preferences, and generated content settings
• Communications: Messages you send us through support channels

Information We Collect Automatically

• Usage Data: How you interact with our service, features used, and performance metrics
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Small data files to enhance your experience and remember your preferences

2. How We Use Your Information

• Service Delivery: Provide, maintain, and improve Sortr's AI content generation features
• Account Management: Create and manage your account, process payments, and provide support
• Personalization: Customize content recommendations and improve our AI algorithms
• Communication: Send service updates, security alerts, and respond to your inquiries
• Analytics: Understand usage patterns to improve our service and develop new features
• Legal Compliance: Meet legal obligations and protect against fraud or abuse

3. Information Sharing

We do not sell your personal information. We only share your information in the following limited circumstances:

• Service Providers: Trusted third parties who help us operate our service (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or to protect our rights and users
• Business Transfer: In connection with a merger, acquisition, or sale of assets (with notice to you)
• Consent: When you explicitly authorize us to share information

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosting with enterprise-grade security providers

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, contact us at privacy@sortr.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Understand how you use our service
• Improve performance and user experience
• Provide relevant content and features

You can control cookies through your browser settings, but this may affect some functionality.

7. Third-Party Services

Sortr integrates with third-party services to provide our features:

• AI Providers: OpenAI for content generation (subject to their privacy policy)
• Analytics: Usage analytics to improve our service
• Payment Processing: Stripe for secure payment processing
• Content Platforms: Integration with your chosen content management systems

These services have their own privacy policies, and we encourage you to review them.

8. International Data Transfers

Your information may be processed in countries other than where you reside. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Sortr is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of Sortr after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: